Instructions to integrate GA to CDN

This integration is for clients to view Lead/Non- Lead on their GA account basis the chats taken by Commversion.

Step 1: 

• Navigate to https://cdn.commversion.com/accounts
• Login the account

Step 2: Find the Client

• Type in the client name in the search field to find the relevant client and click Enter.

Step 3: Once you've navigated the client

• Click on the client to pull up the side panel

Step 4: 

• Click "EDIT" to access their settings

Step 5: 

• Scroll down to the "Scripts" section

Step 6: 

• Click the "+" to add a new field.

Step 7: Add the script

• Enter the GA Integration Script Link: https://cdn.jsdelivr.net/npm/@commversion/libs@0/dist/lc-ga-tags.js

Step 8: 

• Click "SAVE"

Step 9: 

• Scroll down to the "Tags & Google Analytics" section and click the "Enabled" toggle to turn it on

Step 10: 

• Click the "GA User Account ID" field and enter the clients GA User Account ID

Step 11: 

• Click the "tags" field.

Step 12: 

• Type in the tag you want to be tracked in GA. This is case-sensitive so please type it exactly as it is on LC, For example, 'Lead'

Step 13: 

• Click "ADD" to save it

Step 14: 

• Repeat steps 12-14 to include all the necessary tags. We recommend the following: Lead | Non-lead | Buyer | Seller | Landlord | Tenant and any other client specific lead types

Step 15: 

• Type "Non-Lead"

Step 16: 

• Click "SAVE". Once saved the changes should be live within an hour and events should start appearing within GA (delayed due to caching times of CDN)