Hi ,
Commversion’s live chat solution uses the following cookies:
1. lc_cid
The purpose of this cookie is to verify the identity of a user in Live Chat and track them across page refreshes and chat interactions by applying a randomised ID. This is required to ensure the web visitor can interact effectively with the chat function.
2. lc_cst
The purpose of this cookie is to authorize the customer and temporarily authenticate this user with Live Chat. This is required to ensure the user can use the chat function.
The vast majority of customers categorise the above cookies as required / essential. Is this what you have in mind?
Please do let me know if you have any other questions
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